Join Our Team - Careers at AgentMethods

Current Openings

Customer Support Representative - Part Time, Remote

Inside Sales Representative - Remote

Customer Support Representative

At AgentMethods we provide high quality online marketing services to insurance agents across the United States based on our unique software platform. As a nimble, entrepreneurial organization, we look for people interested in advancing quickly and having a say in their success. We are looking for customer support representatives to become part of our growing company.

We offer a flexible work environment with interesting work. You’ll be helping our customers and making them happy. Because this is a remote position, you should be self-driven and organized. This is a unique opportunity to accelerate your career, abilities, and income while working from the location of your choosing.

Job Responsibilities:

Serves customers by providing AgentMethods product and service information; assist with site set-up, resolving platform and service problems. Customer Support Job Duties:

  • Answer questions related to AgentMethods’ offerings and service.
  • Provide customer support via phone and online chat.
  • Provide new customer onboarding support and account set up.
  • Respond promptly to customer inquiries.
  • Resolve problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Direct requests and unresolved issues to the designated resource, ensuring the customer need is resolved.
  • Manage and update knowledge base and related customer support documents.

Key Competencies and Abilities

  • Great interpersonal skills
  • Excellent communication skills - verbal and written
  • Listening skills
  • Comfortable with the basics of internet technology
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Customer service orientation
  • Tech savvy
  • Stress tolerance (don’t worry, 99% of our customers are really nice)

If you are up for the challenge and meet these qualifications, send us your resume.

Inside Sales Representative – Insurance Vertical

At AgentMethods we provide high quality online marketing services to insurance agents across the United States based on our unique software platform. As a nimble, entrepreneurial organization, we look for people interested in advancing quickly and having a say in their success. We are looking for sales representatives with the entrepreneurial talent to become part of our growing company.

We offer a competitive starting salary, plus an aggressive commission structure to make sure you receive the rewards for your efforts. Because this is a remote position, you should be self-driven and organized. This is a unique opportunity to accelerate your career, abilities, and income while working from the location of your choosing.

Job Description

The Inside Sales Representative is responsible for generating interested prospects in AgentMethods’ products via outbound calling, and converting those prospects into paying customers by demonstrating our products. The successful candidate has previous experience effectively making outbound prospecting calls and handling inbound sales calls, navigating to decision makers, identifying potential new clients and business opportunities and closing sales.

Essential Duties:

  • Acquire customers by making daily outbound calls
  • Convert inbound web and phone leads into paying customers daily
  • Demo our products to prospects in a way that aligns with their needs
  • Effectively research and qualify, conduct needs analysis, and follow-up with prospects to ensure they purchase products and services that meet their needs
  • Ensure monthly, quarterly, and yearly individual sales quotas are exceeded
  • Have a thorough understanding of the company’s products and services, industry and client needs.
  • Other duties as assigned by management

Abilities:

  • Experience in a competitive fast-paced sales environment
  • Knowledge of the insurance industry – while being a licensed insurance agent is not required, past insurance sales experience is a plus
  • Comfortable with internet technology
  • Excellent written and verbal communication skills
  • Motivated by the opportunity to be part of a fast moving, entrepreneurial team
  • Self-motivated and works well independently

If you are up for the challenge and meet these qualifications, send us your resume.